Caroline Baker is led by excellence. Driven by a team steeped in knowledge and expertise, focused on exceeding expectation, on anticipating as well as delivering every detail to the very highest standards.

Caroline Baker - High end London property management

Caroline Baker

Managing Director

Caroline spent fifteen years working as a personal assistant to some of Europe’s highest net worth families, traveling between their homes globally. With this experience and embracing a clear understanding of the needs of UHNW individuals she was able to found her own successful business in 2008.

Acland Geddes - High end London property management

Acland Geddes

Project Manager

After graduating with a first in Philosophy at Edinburgh, Acland opened two restaurants on Chelsea’s Kings Road. Having fallen in love with the building process, Acland turned his hand to Project Managing for exclusive residential builds. With 8+ years specialising in super prime builds for HNW clients in Belgravia & Chelsea, Acland uses his experience to ensure the Client’s expectations are not only met but exceeded.

James Kelly  - High end London property management

James Kelly

Board Advisor

James Kelly provides Caroline Baker Family Office with commercial and strategic advice, bringing a wealth of expertise. Prior to consultancy work, he worked as Director of Science Limited, which managed the affairs and business activities of contemporary artist Damien Hirst. Previously, he spent more than 20 years as a partner at the international Chartered Accountants, Rawlinson & Hunter, where his clients included a number of art world entities, entrepreneurs and high net worth clients.

Emily Webb Doskow - High end London property management

Emily Webb Doskow

Los Angeles Office

Emily opened our Los Angeles-based sister company, Webb & Baker, in 2019, after serving twelve years as Director of Operations at two extraordinary single family offices. She is thrilled to partner with CB in offering best in class residential operations and lifestyle services to her California clients.

Lucas Kaempfer  - High end London property management

Lucas Kaempfer

Property/Project Manager

Lucas graduated with a masters in Economics and Business from the University of Edinburgh. Having started his career in finance, Lucas moved into property management and sales originally in Asia before coming back to London to focus on super prime residential and commercial project and property management, specialising in HNW and family office projects requiring market leading results. Lucas enjoys using his initiative to ensure client satisfaction is always met, with a personal touch.

Simona Marcinkeviciute - High end London property management

Simona Marcinkeviciute

Front of House

Simona joined Caroline Baker Family Office from Savills in January 2019, bringing with her experience in delivering luxury customer services from several Mayfair restaurants and one high end residential building. She also has a diploma in Yoga, of which she finds the discipline helps greatly in her everyday tasks, and is a qualified Yoga instructor.

Lola Watt - High end London property management

Lola Watt

Client Manager

Lola graduated from Oxford Media and Business School in 2018, receiving a PA Diploma with Distinction Honours. Since then, Lola worked in a prestigious high profile British family office supporting UHNWIs, before moving to Caroline Baker Family Office at the start of 2021. Lola now manages a portfolio of properties and is enjoying building strong relationships with her clients.

Oana Grigorescu - High end London property management

Oana Grigorescu

Front of House at Cleveland Court

Prior to working at Caroline Baker, Oana has gained invaluable experience over the past seven years working in the world’s most prestigious and leading hotels. Oana brings with her excellent customer service and a passion towards providing the best possible experience for the residents.

Colin Lang - High end London property management

Colin Lang

Security Manager

Prior to joining us as our Security Manager, Colin had an impressive career as both a Corporal in the British Army, and as a security operative for the United Nations. He also spent time in Belize, overseeing operations at a crocodile sanctuary, which he developed with his father. He has completed a close protection course, as well as being a trained arrest and restraint instructor. He also has a green belt in karate.

Alan Silevicius - High end London property management

Alan Silevicius

Security Office

Alan comes from an army background and has subsequently worked in the security industry for over 20 years. Alan has gained experience in a wide range of sectors, ranging from high-end retail to providing high level security assistance to HNWIs in London. Alongside his security career, Alan is a Level 3 personal trainer which has become a passion of his.

Ersan Ozbuluter - High end London property management

Ersan Ozbuluter

Security Officer

Before joining Caroline Baker Family Office, Ersan had previously served in the British military. After his time in the military, Ersan started working in the luxury hotel sector as a security team leader for high profile events and providing residential security to high profile clients in London’s most prestigious postcodes. Most recently Ersan, has been looking after some of Britain’s most high profile celebrities.

Taquir Haq - High end London property management

Taquir Haq

Security Officer

Taquir is an exceptionally experienced Close Protection Officer who has a vast skillset in Private Security settings. Before joining the Caroline Baker Security team, Taquir has worked as a CPO and RST in some of London’s most prestigious postcodes, including homes to overseas political figures, and an ultra HNWI and his family when they’re in residence.

Pudding - High end London property management



Bio coming shortly

Lucy Stafford Allen - High end London property management

Lucy Stafford Allen

Director of Business

Lucy has been working with Caroline Baker since 2010 and is the team’s most experienced Client Manager. She has built close relationships with the best contractors and suppliers in the business. With this little black book and an unrivalled knowledge of London, there is not a problem that Lucy cannot solve.

Sarah Lamaison - High end London property management

Sarah Lamaison

Director of Operations

After graduating from Kings College London University with a degree in English Language and Communication, Sarah began working with the Cadogan Concierge Team at Cadogan Estates, delivering lifestyle requests and events. She joined the team at Caroline Baker in 2017 and has been invaluable to streamlining her clients’ lives in London.

Nazli Arad - High end London property management

Nazli Arad

New York Office

Nazli partnered with Caroline in 2017 and founded our New York based sister company: Arad & Baker. Since then her client base has grown exponentially and the team enjoy working with Nazli to support their clients’ requirements across the pond or advise on any USA based projects.

Catherine Macmillan - High end London property management

Catherine Macmillan

Heading of Staffing

Catherine is our Head of Staffing Solutions and joins us with a wealth of knowledge and experience. She has placed staff in some of the most high-profile households in London and around the world. Catherine continues her passion with us, to carefully match individuals with clients where lifelong relationships are formed and her placements become part of the family unit.

Stephanie Pountney - High end London property management

Stephanie Pountney

Client Manager

Stephanie joined Caroline Baker as a Client Manager in 2021. With over 30 years’ experience, she has provided high level support and assistance to families and individuals to improve efficiency in their households across a range of sectors to ensure their lives are run to their exacting and high standards. She offers a wealth of skills and experience to her clients and a black book of personally chosen contacts to provide the best service possible.

Tania Enache - High end London property management

Tania Enache

Client Relations Manager

Tania has brought with her a wealth of experience from renowned hotels such as The Savoy and the Mandarin Oriental, both London. She implements regular training sessions for our team of housekeepers and works closely with the Client Managers; personally, overseeing the standard of housekeeping throughout each property.

Glenda Nelson  - High end London property management

Glenda Nelson

Arad & Baker – Estate Manager

Prior to joining Arad & Baker in 2020, Glenda worked as an Estate Manager for an UHNW family in the Metro DC Area for 23 years.  She’s worked with an impressive portfolio of professional athletes and her background in top level property management has uniquely prepared her for a career path in high end Estate Management. Glenda has earned a Master of Arts in Communication from Johns Hopkins University.

Katie Norris - High end London property management

Katie Norris

Client Manager

After graduating from Oxford Brookes with a degree in Real Estate Management, Katie managed high-end, luxury chalets located in Val d’Isère, France for three years. Katie relocated to work in Inverness-shire at an exclusive Highland Estate, managing the requests of high profile clients, before joining the team at Caroline Baker Family Office.

Georgia Barber - High end London property management

Georgia Barber

Client Manager

Georgia graduated from Quest Professional in 2020 with a business diploma where she gained valuable business and secretarial skills. Georgia looks forward to building her growing portfolio of clients, working with them both personally and managing all aspects of their properties.

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Tsetsa Belevska - High end London property management

Tsetsa Belevska

House Manager

Tsetsa meticulous manages a prime central London residential property and is key to the seamless running of the household. When she’s not operating the house like clockwork, she is the team’s ultimate problem solver and never shys away from a challenge!

Johnny Cermann - High end London property management

Johnny Cermann


Johnny found his passion to help others through his abilities to fix, customise and build items around the home from a young age. As he grew more experienced, Johnny has covered most aspects of property maintenance both residentially and commercially. Prior to joining Caroline Baker Family Office, Johnny has worked for private clients on various build and refurbishment projects in prime central London.

Monika Ducka - High end London property management

Monika Ducka

Head of Housekeeping

Monika is passionate about delivering a housekeeping offering that matches a five star hotel experience. She has gained immense knowledge and experience from a career in London’s top hotels, with seven years at The Mandarin Oriental.  Monika oversees and manages our housekeeping team to an impeccable standard, meeting the expectations of our clients.

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Susan Thain - High end London property management

Susan Thain

Finance Director

As Head of our Financial department, Susan is our expert, qualified accountant with over 25 years’ experience. Susan has worked in various different industries including publishing, design and communication and most recently in events. Away from the office Susan’s enjoys travelling, a bit of yoga and watching her boys playing rugby.

Sarah Martin - High end London property management

Sarah Martin

Personal Assistant

Sarah has over 20 years’ experience working with UHNW individuals in a personal and business capacity. She began her career in investment banking, supporting various Goldman Sachs partners, ultimately as part of the firm’s executive office, and now enjoys assisting a diverse portfolio of Caroline Baker clients. With a passion for polo and eventing, Sarah also serves as our consultant for all things equestrian

Carla Songhurst - High end London property management

Carla Songhurst


Carla is our bookkeeper who hails from Cape Town, South Africa and loves to travel. She has lived in London for over 10 years now and has previously been keeping the accounts for international fashion brands and property investment companies before joining the team at Caroline Baker Family Office.

Louisa Crabtree - High end London property management

Louisa Crabtree

Client Manager

Louisa worked abroad in France for high end Chalets, before attending Oxford Media and Business School where she graduated with Distinction Honours in Professional Business. Louisa looks forward to building relationships with a portfolio of clients and managing prestigious properties in London.

Nathalie Serfaty - High end London property management

Nathalie Serfaty

Paris Office

Nathalie began from a media background with over 15 years of experience in TV and film production. She is now instrumental in Paris, managing a portfolio of stunning Parisian properties and supports some of the most-high net worth families and individuals in the world. She also speaks English, Spanish or Italian and holds a Master degree in Economics and a Master’s degree in Information and Communication.

Hayate Seghrouchni - High end London property management

Hayate Seghrouchni

Residence Manager

Hayate joined Caroline Baker in 2016 having spent almost 5 years at The Dorchester, London. She is now our Residence Manager, overseeing the operations at some of London’s most sought-after developments. Hayate’s presence ensures that the residents have peace of mind when they are out of town as they trust her implicitly.

Tatiana Osborne - High end London property management

Tatiana Osborne


Tatiana was the first person to sit at a CB desk other than Caroline herself.  From an early age, with her plastic laptop she was showing sure signs that one day she might join the team.  A frequent visitor to the office she is much loved by all!

Carlos Moreira - High end London property management

Carlos Moreira


Carlos is our handyman and driver, who the team are indebted to for his speedy response times. He is able to help with everything from painting and decorating to looking after our fleet of Minis. Carlos has previously worked for Transport For London as a bus driver so he knows exactly how to keep the team running.

Blo Deady - High end London property management

Blo Deady

Chef in Residence

Using only the very best, seasonal produce – Blo believes that understated simplicity is the most elegant food of all. Nothing fussy or showy but the very best quality produce, prepared sympathetically and with great care.

Blo learnt his trade at Ballymaloe Cookery School in Ireland, moving on to work for Rowley Leigh of Kensington Place, and then Sally Clarke where he spent ten years. He now cooks solely for private clients both in the UK and globally.