A Team Built
on Experience
Caroline Baker
FounderCaroline founded the company in 2007, having spent her career until that point working for some of the world’s wealthiest families. With that experience and a clear understanding of the unique needs of UHNW clients, she developed the company into what it has become today, building client-led services through her integrity, ambition, hard work and kindness. In her spare time, Caroline is an accomplished pianist and an avid patron of the arts; dividing her time between London and the Cotswolds with her daughter Tatiana.
Lucas Kaempfer
CEOLucas joined Caroline Baker in 2021. He started his career in Finance, having graduated with a Masters in Economics and Business from the University of Edinburgh. In 2012, he moved into Property Management and Construction, originally in Asia, before coming back to London to focus on super prime residential and commercial project and property management, specialising in UHNW and family office projects requiring market-leading results. He enjoys various sports and travelling.
Lucy Stafford Allen
Managing DirectorLucy has been an integral part of Caroline Baker since 2009. She was the first full time employee of the company, rising to Managing Director with her experience and passion in overseeing client relationships, properties, and teams. Outside of work, Lucy enjoys running, pilates and going for long walks with her family and their dog, Pandora.
James Brooks
Group DirectorJames has been a Project Manager in the super prime sector working with UHNW clients since 2015. Project values ranged from £700k to £17.5m. With extensive experience in Property Management, he approaches projects with absolute quality and the client usability at the forefront. James has also been working on properties in New York since 2019 and has a great understanding of the market there, as well as having a strong network of trades and associates.
Alyssa Phelps
DirectorHaving graduated from Loughborough University with a First-Class degree in Architectural Engineering, Alyssa began her career in property working for a Main Contractor within the super prime residential sector. Having gained experience on a variety of projects, ranging from £5m to £20m, she transitioned to a “client-side” role in 2022, utilising her site-based skillset to assist in the successful management of projects for private clients directly. Alyssa joined Caroline Baker in 2024, bringing with her a developed knowledge of high value construction projects, and a passion and understanding of the luxury property market.
Elizabeth Eveleigh
DirectorElizabeth has 10 years’ experience working with UHNW clients within property management and luxury customer service roles, successfully managing residential properties valued at up to £35 million. With qualifications from the Royal Institution of Chartered Surveyors and the Executive PA School, Elizabeth brings a wealth of knowledge, joining the Caroline Baker team in 2024.
Catherine O’Brien
Chief Operating OfficerCatherine joined the Caroline Baker team in 2023, after spending over 20 years working as the Events Director at M&C Saatchi Sport & Entertainment working with high profile clients and in charge of executing live experiences globally. This was followed by three years working in the Film industry. She comes with a breadth of experience in logistical planning and operations and working in a fast-paced environment. Outside of work, she likes socialising with friends, adventure travel and is a keen skier.
AradBiography
Nazli
Arad
New York Office
Nazli partnered with Caroline in 2017 and founded our New York based sister company: Arad & Baker. Since then her client base has grown exponentially and the team enjoy working with Nazli to support their clients’ requirements across the pond or advise on any USA based projects.
Emily Webb Doskow
Los Angeles OfficeEmily opened our Los Angeles-based sister company, Webb & Baker, in 2019, after serving twelve years as Director of Operations at two extraordinary single family offices. She is thrilled to partner with CB in offering best in class residential operations and lifestyle services to her California clients.
Georgia Barber
Associate DirectorGeorgia joined the Caroline Baker team in 2020, after graduating from Quest Professional, receiving a Business Diploma with Distinction Honours. Georgia has been working with her clients both personally, whilst also looking after all aspects of their properties, including estates outside of London. Away from work, Georgia enjoys spending time in Sussex where she grew up, walks in the countryside and cooking for family and friends.
Tania Enache
Associate DirectorTania has brought with her a wealth of experience from renowned hotels such as The Savoy and the Mandarin Oriental, both in London. She implements regular training sessions for our team of housekeepers and works closely with the Client Managers; personally, overseeing the standard of housekeeping throughout each property.
LangBiography
Colin
Lang
Head of Security
Prior to joining us as our Security Manager, Colin had an impressive career as both a Corporal in the British Army, and as a security operative for the United Nations. He also spent time in Belize, overseeing operations at a crocodile sanctuary, which he developed with his father. He has completed a close protection course, as well as being a trained arrest and restraint instructor. He also has a green belt in karate.
Colin Chung
Chief Financial OfficerColin joined Caroline Baker in 2024. He has worked in real estate finance for over 15 years. He was previously Finance Director of a commercial real estate investment and development firm, which provided investment funds and single investment mandates to UHNW investors. Prior to that, Colin worked in real estate lending for banks and insurance companies.
NorrisBiography
Katie
Norris
Associate Director
After graduating from Oxford Brookes with a degree in Real Estate Management, Katie managed high-end, luxury chalets located in Val d’Isère, France for three years. Katie relocated to work in Inverness-shire at an exclusive Highland Estate, managing the requests of high profile clients, before joining the team at Caroline Baker Family Office.
Ellie Thomas
Associate DirectorEllie graduated from the University of the West of England in 2018, receiving a 2:1 in Business and Management. She has spent the last 4 years managing Private Homes in London for UHNWIs, working at London Land before moving to The Caroline Baker Private Office at the start of 2023.
RawalBiography
Kiran
Rawal
Associate Director
Kiran found his passion for property management early on and decided to pursue a career in Facilities Management. He has over 14 years’ experience, in both commercial and residential settings and has worked for companies like Dorrington Properties, Associated Press, Labtech Investment and the world’s most coveted development here in UK, Chelsea Barracks. He thrives on a challenge and is passionate about providing service without compromising safety and security. In his spare time, he loves travelling and spending time with his family.
Shristi Chand
Senior Client ManagerShristi joined our team as a Client Relationship Manager in 2024. Having graduated with a civil engineering degree, Shristi brings extensive experience in consulting and M&E services. Outside of work, she enjoys exploring global cuisines, embarking on adventures, and traveling the world.
Jemima Lodge
Client ManagerJemima joined Caroline Baker Private Office in September 2025, having recently graduated from the University of Exeter with a degree in Liberal Arts. She previously completed an internship with Caroline Baker, which enabled her to transition smoothly into her full-time role as a Client Manager a few months later. Outside of work, Jemima enjoys horse riding, cooking, travelling, and spending time with her friends and family in the countryside.
Arthur Davies
Client ManagerArthur joined the CB team in 2024. He graduated with a 2:1 in International Business and Management from the University of Reading in 2023. He previously worked in events for high-net-worth clients across the UK, learning how to achieve excellence under pressure. Outside of work, Arthur enjoys running and playing hockey as well as watching Welsh rugby in Cardiff with his family.
Carla Songhurst
Finance AssistantCarla is our bookkeeper who hails from Cape Town, South Africa and loves to travel. She has lived in London for over 10 years now and has previously been keeping the accounts for international fashion brands and property investment companies before joining the team at The Caroline Baker Private Office.
Nico Reid Scott
Client ManagerNico studied Real Estate at Oxford Brooks and has previously worked for an UHNW client in acquisitions for a private residential development in the heart of Mayfair. Nico is a passionate Irishman, returning home often. He loves all sports and is an avid fisherman in his spare time.
Grafftey-SmithBiography
Molly
Grafftey-Smith
Client Manager
Molly joined the Caroline Baker team in 2024. She gained a BSc Degree in Biomedical Science at Oxford Brooks University and subsequently worked at the John Radcliffe Hospital. Her previous experience has helped her develop her role in our Operations team. Outside of work, Molly likes to socialise with her friends, and also enjoys spending time with her family in the countryside.
Anna Neville
Senior Client ManagerAnna graduated from Exeter University in 2023, receiving a 2:1 in Liberal Arts. Having interned at Caroline Baker, as well as two rapidly growing consumer and PR companies, she was keen to focus her career on building relationships with UHNW clients and their property portfolios. She joined Caroline Baker in 2023 as a Client Manager. Out of work she is a keen lacrosse player and plays for England and Team GB.
Polly Haggas
Client ManagerPolly has extensive experience managing prime residential properties for Ultra High Net Worth clients across London. Before joining Caroline Baker, she worked with a leading project management firm, overseeing complex refurbishments, new-build developments, and the restoration of listed properties with construction budgets exceeding £40 million. With a background in Art History from the University of Manchester and training in Interior Design from KLC School of Design, Polly combines a keen eye for detail with a practical understanding of construction and client service. Her calm, organised approach and passion for property make her an invaluable member of the team, and outside of work she enjoys spending time in the countryside, travelling, and exploring art and interiors.
Wesley Holdway
Security OfficerWesley has an extensive background in the security industry. After completing his Close Protection course in 2008, he has held roles in events, working on operational logistics, risk assessments and frontline security operations, along with roles in residential and private security for UHNW individuals. Outside of work, Wesley enjoys cooking, baking, hiking, and supporting friends in challenge events.
HaqBiography
Taquir
Haq
Security Officer
Taquir is an exceptionally experienced Close Protection Officer who has a vast skillset in Private Security settings. Before joining the Caroline Baker Security team, Taquir has worked as a CPO and RST in some of London’s most prestigious postcodes, including homes to overseas political figures, UHNW individuals and his family when they’re in residence.
BirkBiography
Geena
Birk
Accounts Assistant
Geena Birk joined Caroline Baker in 2025 as a recent graduate from the University of British Columbia in Vancouver, where she studied International Relations. Prior to this, she gained valuable experience working in finance and operations at Home Trust Company in Toronto. Having lived and studied in the USA, Canada, the UAE, Switzerland, and the UK, she brings a global perspective to her work. She is excited to expand her knowledge of the Property Management industry. Outside of work, she enjoys travelling.
CraigBiography
Ryan
Craig
Accounts Manager
Ryan joined Caroline Baker in 2023. A graduate of University College Dublin, with a joint first-class honours in English and History. Prior to this he spent two years in New Zealand and gained valuable experience with specialised, international, chartered accounting firms, focusing on family trusts, AML/CFT compliance, and business advisory for UHNW clients. Ryan remains committed to delivering efficient, accurate, and comprehensive results for all our clients. Away from the office, Ryan is an avid reader, loves/loathes football, and enjoys spending time with his friends and family.
Claudio Di Mauro
Logistical SupportAn international tennis umpire for the last 35 years, Claudio adheres to the rules of engagement, sportsmanship, and honour. He always brings an honest diligent integrity to his work and takes care to assess every detail when preparing to engage our clients on multiple levels. He has been an integral part of the Caroline Baker team for the last 2 years and has consistently performed to the highest standards of delivery.
Sarah Martin
Personal AssistantSarah has over 20 years’ experience working with UHNW individuals in a personal and business capacity. She began her career in investment banking, supporting various Goldman Sachs partners, ultimately as part of the firm’s executive office, and now enjoys assisting a diverse portfolio of Caroline Baker clients. With a passion for polo and eventing, Sarah also serves as our consultant for all things equestrian
BattenBiography
Lara
Batten
Operations Executive
Lara joined Caroline Baker in 2024 having graduated from Newcastle University with a 2:1 in Geography. Closely supporting the Client Manager team, Lara has developed her skillset, and enjoys offering support and assistance to her clients. Outside of work, she finds joy in watching sport and spending time with her friends.
Edwuin Roman
HandymanEdwuin joined the CB team in 2025 as our Handyman. He holds a Higher National Diploma in Solar and Green Energy and brings over six years of experience in the maintenance of residential buildings and apartment complexes. Before relocating to the UK, Edwuin served in the Spanish Army, where he developed strong discipline and leadership skills. Outside of work, he enjoys cycling and discovering new places across the UK.
PayneBiography
Max
Payne
Security Officer
Max is a highly experienced close protection officer with a plethora of industry knowledge. With a background of infantry service in the British army, Max moved into the security industry and has been involved in both diplomatic and commercial contracts in middle east as well as the UK. As a driven and motivated individual Max has a keen interest in outdoor pursuits and has a drive to push himself in all aspects of physical fitness and strength training, reaching competitive goals in and out of work.
Stephanie Pountney
Client ManagerStephanie joined Caroline Baker as a Client Manager in 2021. With over 30 years’ experience, she has provided high level support and assistance to families and individuals to improve efficiency in their households across a range of sectors to ensure their lives are run to their exacting and high standards. She offers a wealth of skills and experience to her clients and a black book of personally chosen contacts to provide the best service possible.
Stacey Nash
Property ManagerStacey has extensive experience in estate and facilities management, working across high-end residential and commercial properties. She has previously supported and worked closely with UHNW clients, ensuring operations run seamlessly and that properties are maintained to the highest standards. Known for her hands-on approach and meticulous attention to detail, Stacey is dedicated to delivering exceptional service. Outside of work, she enjoys cooking and clay pigeon shooting with her father.
